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Profits from Pain:Market Medicine in the U.S.Harvard Medical School More
Americans lack health insurance today than at any time since the start
of Medicare and Medicaid in the mid 1960s. Despite
the economic boom of the 1990s the number of uninsured continued to increase,
and millions more will lose coverage when the economy flattens.Three-quarters
of the uninsured are children or working adults, and several million poor
women and children lost coverage when the Clinton administration slashed
welfare rolls in the mid 1990s, despite promises that former welfare recipients
could continue their Medicaid coverage. Meanwhile,
workers are paying a higher share of premiums (and larger co-payments and
deductibles) as firms shift costs onto employees.Seniors
have also faced rising out-of-pocket costs.While
the uninsured face the gravest problems, few Americans have adequate coverage.Most
who need long term nursing home care pay out-of-pocket until they are impoverished
and qualify for Medicaid; private insurance covers only 7% of nursing home
costs.Nearly half of all bankruptcies
involve illness or medical debts. Choice
has also narrowed with the increasing intrusion of market forces in medicine.42%
of privately insured adults were offered only one choice of health plan.Patients
rarely switch health plans voluntarily; three quarters of those changing
plans are forced to by their employer or because they changed jobs. Lack
of coverage, insurance hassles, and other problems paying for care endanger
the health of millions.Many of those
with no, or poor, coverage forego care for potentially life-threatening
symptoms such as chest pain or a breast lump.HMOs
often erect barriers to care, even in emergencies.For
terminally ill patients and their families the burden of illness is often
compounded by financial suffering.Women
frequently delay prenatal care because they're uninsured or unable to pay. While
millions of Americans are denied needed care, 300,000 hospital beds lie
empty every day, and health policy leaders warn of an impending surplus
of physicians.Meanwhile a growing
army of health bureaucrats struggles to keep sick patients away from idle
health care resources and personnel. Recent
health policies have encouraged market-based strategies - an expanded role
for investor-owned firms, reliance on competition to control costs and
streamline care, and the emergence of managed care.HMOs
profit from healthy patients, and provide care for them on a par with fee-for-service
medicine.But sick lower-income patients
face a 21% higher risk of dying in HMOs than in fee-for-service, and elderly
people with chronic conditions also fare poorly in HMOs.Surveys
show that sick HMO patients face substantial barriers to care, and HMOs
alsoscore poorly in consumer satisfaction
surveys (38). Several
studies demonstrate that sick patients receive poor quality care in HMOs.Stroke
patients covered by HMOs receive less specialist care than fee-for-service
patients, get less rehabilitation care, and more often end up in nursing
homes.Medicare HMO patients needing
homecare receive fewer visits and have worse outcomes than similar patients
covered by the traditional Medicare program.HMOs
in New York selectively refer heart surgery patients to the hospitals with
the highest surgical death rates, presumably because those hospitals give
HMOs a price break. HMOs
often undertreat people with mental illnesses.Depression
is less likely to be recognized, appropriately treated or improved even
in good HMOs than in fee-for-service settings.Many
HMOs and employers subcontract mental health services to for-profit managed
mental health care firms that routinely provide substandard care.Less
than one-third of primary care physicians report that they can always or
almost always obtain high-quality mental health care for their patients.And
psychiatric care's share of total health benefits has fallen by nearly
half in the past decade. Contrary
to widespread perceptions, Medicare's costs have risen less than those
of private insurers (where managed care has predominated).While
market enthusiasts push Medicare to enroll seniors in HMOs, an AARP study
shows that few seniors could make informed HMO choices; the sickest and
frailest are most vulnerable to being duped. As
managed care has come to dominate health insurance, for-profit HMOs have
eclipsed non-profit plans.Yet the
non-profit plans that are losing out in the marketplace rank higher on
every quality measure collected by the National Committee for Quality Assurance.Physicians
favored by managed care, those who see more patients per hour, deliver
worse care.And physicians omit needed
tests and treatments for patients covered by capitation contracts that
reward physicians for doing less.Primary
care doctors are increasingly pushed to provide complex specialty care
that exceeds their knowledge or capabilities.Perhaps
most disturbing, doctors face mounting pressure to avoid sick (hence unprofitable)
patients.Even most physicians who
participate in capitation payment schemes believe they're unethical.HMOs
sometimes explicitly forbid doctors from criticizing the plan or telling
their patients how they are paid.More
often, HMOs use the threat of "delisting " (effectively, firing) doctors
who provide too much expensive care or otherwise fail to toe the corporate
line. Some
do well under managed care - notably the CEOs of large health care firms.Their
incomes ultimately derive from patients' premiums; overhead and profit
consumes as much as one-third of premiums in the major for-profit plans.Misbehavior
in search of profit is predictable; HMO executives owe first allegiance
to their shareholders.In the 1850s,
Aetna profited from slavery, and now pleads that such behavior was perfectly
legal.More recently Cigna has deleted
anti-tobacco information from subscriber newsletters at the behest of Philip
Morris.And several major insurance
firms hold large investments in tobacco. Other
firms that profit from care have also demonstrated a flexible sense of
morality.The two largest investor-owned
hospital chains have admitted to illegal schemes to pad their incomes.But
even when not engaged in unlawful behavior, for-profit hospitals cost more
and provide worse care.In communities
whose medical market in dominated by investor-owned hospitals, health costs
are higher and rising faster than in areas dominated by non-profits.Much
of the excess costs of for-profit hospitals are due to higher administrative
costs; expenditures on clinical personnel are actually lower than at non-profits.Death
rates at for-profit hospitals are 7% higher than at comparable non-profit
hospitals, and have been for at least a decade. Poor
quality has also been endemic among other types of for-profit health facilities.Nursing
homes, most of which are investor-owned, have been plagued by low quality
care and chronically poor staffing.For-profit
dialysis clinics have high death rates, low transplant rates, and less
use of the optimal type of dialysis (peritoneal) for children.Canadian
dialysis clinics, virtually all of them non-profit, provide better care
at lower cost.In sum, investor-owned
health facilities provide inferior care at inflated prices (86). Drug
companies are the largest for-profit health care firms.In
the past decade drug costs have soared.In
the U.S., where firms have escaped the price regulations prevalent in other
nations, drug prices are outrageous, fueling drug firm profits that outstrip
any other industry. International
experience proves that universal coverage is feasible and improves health.Every
other developed nation assures health coverage for the entire population.Our
infant mortality rate, among the lowest in the world in 1950, is now disturbingly
high.We trail other nations on life
expectancy, and score poorly on measures of premature death.Meanwhile,
our health costs per capita are nearly double those of any other nation,
and rising more rapidly.Indeed,
GOVERNMENT spending on health care in the U.S. exceeds TOTAL health spending
in any other nation. Yet
Americans have fewer physician visits and lower hospital use per capita
than other nations.Surveys of English-speaking
countries show that Americans face the greatest barriers to care. As
the U.S. was implementing Medicare and Medicaid in the mid 1960s, Canada
was putting in place national health insurance.The
Canadian Government offered the provinces substantial funding for universal,
comprehensive, publicly administered coverage.Within
one year of the program's start-up, the proportion of patients with serious
symptoms who saw a doctor increased sharply.Infant
mortality - which had long been higher than in the U.S. - fell rapidly,
and has remained below the U.S. level.While
universal healthcare has not erased inequalities in health, it has ameliorated
them.Even poor infants in Canada
have death rates below the U.S. average. Despite
waits for some specialized care, studies continue to find that quality
of care for Canadians is at least as good as the care received by INSURED
Americans (though Canada spends far less).Depressed
Canadians receive more professional help, and more appropriate care than
their American counterparts.Canada
has lower surgical death rates than the U.S., and lower cancer death rates
for potentially curable tumors.Seniors
in Canada actually get more of most types of physician care than American
seniors.In sum, despite spending
roughly half what we do, Canadians enjoy better health, the security of
universal coverage, and a system that is relatively free of bureaucracy
and constraints on patient choice. National
health insurance has effectively contained costs in Canada - perhaps too
effectively.Canada's health care
costs have been flat since the mid 1990s.Canada's
single payer system greatly simplifies administration, cutting insurance
overhead to about 1% (vs. 15% of premiums in the U.S.) and reducing bureaucratic
costs for hospitals and doctors.Overall,
Canada saves about $857 per capita annually on bureaucracy alone. Americans
pay a great deal for healthcare - funding princely incomes for executives
and investors - but patients are denied care or forced to struggle to get
what they need, and market values increasingly intrude in the examining
room.Like people in other nations,
Americans want a system that assures care when we need it at an affordable
price, that engenders trust and respect, and affords patients choice.A
universal, tax-funded, non-profit national health program organized like
Canada's - though better funded - could achieve these goals.Congress'
General Accounting Office, and many private-sector studies, have concluded
that bureaucratic savings would offset the costs of expanding coverage.Projections
that national health insurance is affordable gain credibility because every
other developed nation has universal coverage while spending far less than
we do.We already have in place the
facilities and human resources needed to provide care to all Americans. Surveys
have consistently shown wide popular support for universal coverage, though
political leaders' views reflect the more conservative convictions of the
business community.Indeed, most
medical school facutly and deans now favor single payer national health
insurance.Yet Congress and most
state legislatures are swayed by the massive donations that come largely
from the wealthiest Americans.As
a result, policy debate is dominated by options that protect HMOs, insurers
and the drug industry. Once,
health policy wonks preached the gospel of market competition and managed
care, fortelling a dawning age of efficient, consumer-responsive care.Today,
the catechism of market fundamentalism is less believable.After
two decades of market-driven health policy, costs are again soaring, coverage
is contracting, and HMOs have joined tobacco firms in the basement of public
esteem. Reality
has swamped zealots' arguments for market solutions.Now
a poisonous nihilism is their defense."Yes,
things are bad.But there is not
alternative (TINA)."TINA claims
come in two flavors: (1) Any reform that would extend coverage, bridle
HMO's power, or improve quality of care would break the bank.And:
(2) Though affordable, high quality national health insurance is theoretically
feasible, it is politically inconceivable; the opposition is too rich,
our democracy too weak. The
first of these arguments is demonstrably false.The
second challenges us to prove that democracy works - that what's good for
our nation, and popular with the American people can become the law of
the land. |